To keep your Build A Rocket Boy account secure, it's important to reset your password regularly. There are two methods for resetting your password, depending on whether you can log into your account:
If you can log into your account:
- Log into your account here.
- Navigate to "Password and Security".
- Click "Edit" next to the "Update Password" section.
- Enter your current password, then create and confirm your new password.
- Click "Save". You will receive confirmation that your password has been updated both on your profile and via email.
If you cannot log into your account:
- Open this link.
- Click "Forgot Password".
- Enter the email address associated with your Build A Rocket Boy account and click "Submit".
- You will receive a password reset link at your email address. Check all email folders, including spam, for the reset link. For security reasons, password reset links expire after 20 minutes.
- Click the "Reset Password" button in the email and create your new password, ensuring it meets the required criteria.
- Click "Submit". You will receive confirmation that your password has been successfully updated both on your profile and via email.