Refund Policy
If you're experiencing an issue with a purchase of MindsEye and need to request a refund, we are here to help.
Below, you will find a quick guide outlining the steps to submit your request. Simply select the appropriate option for your platform to begin the process. If you need help and support with a bug or technical issue, please don't hesitate to contact us.
Platform Refunds
If you purchased MindsEye through a third-party store, such as Steam or the Epic Games Store, it is important to contact their respective support teams directly for refund requests. To assist you with this process, we have provided direct links to their refund policies below.
If you've purchased MindsEye via the Build A Rocket Boy Launcher, refund requests are managed solely by our partner Xsolla. If you wish to request a refund, please contact their support team directly. Select the Xsolla image below to be taken to their refund support page.
For more details about MindsEye, along with information on supported regions and versions, check out our MindsEye F.A.Q.